About the job
Join viagogo, the world's premier marketplace for buying and selling tickets to live events, regardless of location. With operations spanning 195 countries, 33 languages, and 49 currencies, we provide access to over 300 million tickets annually for diverse events including sports, music, comedy, and theater. At viagogo, we ensure a secure and seamless ticketing experience for unforgettable live moments.
Role: IT Support Engineer - Tier 1
As a vital member of viagogo's global IT team based in Limerick, you will collaborate with colleagues around the world to enhance operational efficiency. Your primary responsibility will be to address incidents and proactively improve our IT platform, ensuring it serves as an empowering tool for our users rather than an obstacle.
About the Team:
Our team thrives on collaboration and cutting-edge technology, tackling unique IT challenges that require innovative solutions. We are dedicated to maintaining a commitment to excellence and staying at the forefront of technological advancement.
Within our team, we pride ourselves on a culture devoid of ego. Team members are encouraged to engage in various tasks, from preparing office spaces to developing complex automation scripts. Curiosity is welcomed, and suggestions for improvement are actively sought.

