About the job
About Amartha
Amartha is dedicated to empowering micro-businesses throughout Indonesia, fostering growth and equal opportunities. We have assisted over 2.7 million entrepreneurs, predominantly women, by providing a total of IDR 22.8 trillion in funding. As we look towards 2026, Amartha is transforming into a technology-driven financial ecosystem, broadening our services in lending, funding, and payments. Through our innovative digital solutions, we strive to enhance accessibility, optimize processes, and deliver a seamless user experience.
Role Overview
As an IT Support Specialist for the Makassar region, you will play a crucial role in managing IT hardware and software needs. You will engage in high mobility and collaborate with various teams to address their IT requirements effectively.
Key Responsibilities:
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Monitor and maintain computer systems and networks for optimal performance.
- Respond promptly to service issues and requests.
- Provide technical support across the organization, both in-person and via phone.
- Set up accounts for new users efficiently.
- Repair and replace equipment as required.
- Test and evaluate new technology solutions.
- Train junior staff to enhance their skills.

