Qualifications
Strong communication skills in English.Basic knowledge of computer hardware and software.Ability to troubleshoot technical issues effectively.Prior experience in a technical support role is a plus, but not mandatory for entry-level candidates.
About the job
Are you passionate about technology and helping others? Join Adeeba E-Services Pvt Ltd as a Technical Support Specialist for our inbound technical support process. In this role, you will assist customers in resolving their technical issues, ensuring a seamless experience with our services.
As a key member of our team, you will handle customer inquiries, provide troubleshooting assistance, and maintain high levels of customer satisfaction. Your expertise will help us deliver exceptional service and support to our clients.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions based in Kolkata. Our mission is to provide outstanding service to our clients while fostering an inclusive and dynamic work environment. Join us and be part of a team that values innovation, collaboration, and professional growth.