About the job
About Emmington
Emmington is a prominent international portfolio of companies that spans across the UK, USA, Australia, New Zealand, and Dubai. We collaborate with organizations that prioritize enhancing customer acquisition while promoting sustainable growth. Our diverse portfolio encompasses both B2B and B2C sectors.
Within the Emmington network, we own, invest in, and consult for a variety of businesses. While our involvement may differ, each company we partner with shares a commitment to growth, performance excellence, and effective scaling.
Role Overview
Emmington is on the lookout for a proactive and confident Junior Paralegal / Escalations Specialist to join our dynamic team. This fully remote position is tailored for candidates based in South Africa who exhibit a customer-centric approach and possess adept skills in managing escalations with professionalism and poise. In this role, you will bridge legal support and customer experience, reviewing daily customer feedback, addressing negative reviews, and engaging with customers to resolve their concerns effectively.

