Qualifications:Must possess a Secret Clearance, subject to a government background investigation to meet eligibility for classified information access.Minimum of two (2) years of professional experience required.Proficiency in Microsoft Office Suite is essential.Ability to work independently and effectively communicate with senior-level customers.Strong written and verbal communication skills, with a focus on customer service.Familiarity with help desk management systems such as National Help Desk Service Manager (NHDSM), Service Now, or similar platforms is desirable.Experience with Microsoft applications (Word, Excel, PowerPoint) is necessary.
About the job
PSI Pax, Inc., a recognized Economically Disadvantaged Woman-Owned Small Business (EDWOSB) based in Patuxent River, MD, plays a crucial role in supporting our Department of Defense (DOD) customers. Our expertise spans Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. We pride ourselves on being at the forefront of innovation, helping our DOD clients navigate their complex needs while ensuring operational efficiency and timely delivery of quality services.
Join PSI Pax, Inc. as a Junior Robotics Process Automation Technician and contribute to our mission by supporting our client in Indian Head, MD.
Duties & Responsibilities:
As a pivotal member of our team, you will assist in maintaining and enhancing Robotics Process Automations using Navy ERP. Your specific responsibilities will include:
Executing Robotics Process Automations using UiPath according to a predetermined schedule from Monday to Friday.
Providing operational support for production, including daily bot processing and data validation.
Resolving help desk tickets effectively.
Supporting master data management.
Delivering comprehensive data analytics and reporting for automation processes.
Participating in release management activities such as defect analysis, solution design, testing, and deployment.
Preparing necessary documentation for repeatable automation execution.
About PSI Pax, Inc.
PSI Pax, Inc. is a leading Economically Disadvantaged Woman-Owned Small Business (EDWOSB) that specializes in delivering top-notch services to the Department of Defense. Headquartered in Patuxent River, MD, we are committed to innovation and excellence in Information Technology, logistics, and business management, ensuring our clients achieve their operational objectives efficiently and effectively.
This job posting is no longer active and is not accepting applications.
Qualifications:Must possess a Secret Clearance, subject to a government background investigation to meet eligibility for classified information access.Minimum of two (2) years of professional experience required.Proficiency in Microsoft Office Suite is essential.Ability to work independently and effectively communicate with senior-level customers.Strong written and verbal communication skills, with a focus on customer service.Familiarity with help desk management systems such as National Help Desk Service Manager (NHDSM), Service Now, or similar platforms is desirable.Experience with Microsoft applications (Word, Excel, PowerPoint) is necessary.
About the job
PSI Pax, Inc., a recognized Economically Disadvantaged Woman-Owned Small Business (EDWOSB) based in Patuxent River, MD, plays a crucial role in supporting our Department of Defense (DOD) customers. Our expertise spans Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. We pride ourselves on being at the forefront of innovation, helping our DOD clients navigate their complex needs while ensuring operational efficiency and timely delivery of quality services.
Join PSI Pax, Inc. as a Junior Robotics Process Automation Technician and contribute to our mission by supporting our client in Indian Head, MD.
Duties & Responsibilities:
As a pivotal member of our team, you will assist in maintaining and enhancing Robotics Process Automations using Navy ERP. Your specific responsibilities will include:
Executing Robotics Process Automations using UiPath according to a predetermined schedule from Monday to Friday.
Providing operational support for production, including daily bot processing and data validation.
Resolving help desk tickets effectively.
Supporting master data management.
Delivering comprehensive data analytics and reporting for automation processes.
Participating in release management activities such as defect analysis, solution design, testing, and deployment.
Preparing necessary documentation for repeatable automation execution.
About PSI Pax, Inc.
PSI Pax, Inc. is a leading Economically Disadvantaged Woman-Owned Small Business (EDWOSB) that specializes in delivering top-notch services to the Department of Defense. Headquartered in Patuxent River, MD, we are committed to innovation and excellence in Information Technology, logistics, and business management, ensuring our clients achieve their operational objectives efficiently and effectively.