Qualifications
What You Need to Succeed:Education: High School Diploma or G.E.D. equivalent preferredRetail Experience: A minimum of one year of retail experience is preferredNo supervisory or managerial experience is requiredStrong customer focus and communication skillsExcellent interpersonal interactionKnowledge of fashion trendsOutgoing personality with assertivenessAbility to adapt and remain flexible under stressPoised and ambitious attitudeStrong multi-tasking abilitiesCommitment to applied learning and work ethicUnderstanding of omni-channel services
About the job
As a Key Lead at Hollister, you will play a pivotal role in ensuring that each customer enjoys a top-notch in-store experience. In this capacity, you will act as the Floor Supervisor, providing essential guidance and coaching to Brand Representatives and Stock Associates to maintain efficient store operations. As a vital member of the store leadership team, your contributions will drive store performance by enhancing customer interactions and achieving sales targets.
Key Responsibilities:
- Manage opening and closing routines
- Enhance product knowledge and brand awareness
- Develop a strong understanding of business operations
- Engage in proactive thinking to solve problems
- Exhibit attention to detail in all tasks
- Utilize register and point-of-sale systems effectively
- Implement asset protection strategies
- Create appealing visual displays
- Demonstrate proficiency in system skills
- Adhere to the required work schedule
• Expect to work a flexible schedule of 12-16 hours per week, including mandatory availability on weekends and select holidays. During peak periods, hours will increase to meet business demands.
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a leading global retailer specializing in apparel and accessories for kids to millennials, offering carefully curated assortments that cater to diverse lifestyle needs. Our brand family includes Abercrombie & Fitch, abercrombie kids, Hollister, and Gilly Hicks, all dedicated to providing high-quality, comfortable products that resonate with our customers' journeys of self-discovery. We operate over 750 stores worldwide, along with e-commerce platforms, ensuring we meet our customers wherever they are. At Abercrombie & Fitch Co., our people come first, and we lead with purpose.
