About the job
Key Responsibilities:
- Prepare and present Metric/KPI Reports to stakeholders.
- Facilitate quarterly business review meetings with key stakeholders.
- Oversee the asset inventory process, including conducting physical inventories.
- Manage the Preventive Maintenance and Calibration Program for laboratory equipment.
- Administer entitlement management and track assets throughout their lifecycle.
Core Accountabilities:
- Ensure day-to-day oversight of Laboratory Equipment Services and conduct Laboratory Equipment Business Reviews.
- Follow up on service requests, conduct reconciliations, and maintain effective communication with end users in Research and Product Development laboratories, as well as equipment/service suppliers.
Oversight Responsibilities Include:
- Addressing non-routine issues and challenges related to laboratory systems and equipment.
- Managing the Computerized Maintenance Management System (CMMS) to ensure data integrity.
- Processing laboratory equipment service requests from initiation to completion, including scheduling and tracking site access.
- Coordinating with end users and suppliers to obtain service reports and ensure documentation accuracy.
- Compiling asset information from the Asset Database and OEMs, and managing vendor engagements for periodic maintenance.
- Creating and distributing laboratory equipment service data reports to key partners.
- Evaluating, contracting, and managing vendors for calibration, maintenance, and service of laboratory assets.