Senior Manager of Customer Support
DeepL GmbH
Join the DeepL TeamDeepL is an innovative global AI product and research organization dedicated to creating secure, intelligent solutions for intricate business challenges. With over 200,000 business clients and millions of users across 228 markets, our Language AI platform is trusted for human-like translation, enhanced writing, and real-time voice translation.Founded in 2017 under the leadership of CEO Jaroslaw “Jarek” Kutylowski, DeepL has grown to a team of over 1,000 passionate professionals supported by esteemed investors such as Benchmark, IVP, and Index Ventures.Our aspiration is to establish ourselves as the global leader in dependable and intelligent AI technology, crafting products that promote better communication, foster connections, and make a significant impact. We are seeking talented individuals like you to embark on this journey with us. If you are eager to shape the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is where you belong.Why Choose DeepL?What distinguishes us is our unique combination of state-of-the-art AI technology, meaningful work, and a culture that encourages personal and professional growth. Our team of innovators, researchers, and creators is united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work.Feedback about life at DeepL is overwhelmingly positive, likely due to our transformative technology that enables millions to communicate and work more effectively, as well as the trust, curiosity, and care that underpin our culture.Joining DeepL means being part of a team committed to innovation, growth, and well-being. Discover more about our culture on LinkedIn, Instagram, and our Blog.Become Part of Our Customer TeamAt DeepL, we are on an exciting path to expand our operations in line with our ambitious growth strategy. Our Customer team is essential to DeepL's commitment to delivering exceptional user experiences and customer satisfaction.Our mission is defined: to build and nurture high-performing customer teams that reflect DeepL's innovative spirit and relentless pursuit of excellence. As a key member of our Customer team, you will play a pivotal role in ensuring that our users enjoy a seamless and fulfilling experience with our offerings.
Apr 14, 2026