Join Trainline as our AI Transformation Lead in PeopleAt Trainline, we are passionate advocates for rail travel, committed to creating a sustainable future for all travelers. Our platform empowers millions to effortlessly discover and purchase the best-value tickets through our highly acclaimed mobile app and website.As Europe's leading rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we partner with more than 270 rail and coach operators across 40 countries. Our mission is to simplify travel, making it more seamless, eco-friendly, and affordable.With a diverse team of over 1,000 talented individuals from more than 50 nationalities, we are a FTSE 250 company headquartered in London, with offices in Paris, Barcelona, Milan, Edinburgh, and Madrid. This is an exciting time to join us as we focus on expanding our operations in the UK and Europe.In this role, you will:Take the lead in implementing AI transformation initiatives within the People function at Trainline. You will identify high-impact AI opportunities, design innovative solutions, and facilitate adoption to achieve measurable results. This hands-on role involves not only strategizing but also embedding AI-driven processes, tools, and workflows into daily People operations.As the key connector between People, Technology, and Data, you will revolutionize how work is accomplished throughout the employee lifecycle by leveraging AI, automation, and agent-based workflows to enhance efficiency, improve employee experience, and free up resources for more strategic initiatives.Your Key Responsibilities:Evaluate People processes, systems, and workflows to pinpoint valuable AI opportunities.Define and execute an outcomes-focused AI roadmap, prioritizing speed and impact.Collaborate with People leadership to curate and prioritize a portfolio of AI use cases.Promote AI adoption within the People function and ensure alignment with Trainline’s overarching AI strategy.
Apr 24, 2026