About the job
Join the California Independent System Operator (ISO) as a Lead Operations Implementation Specialist where you will leverage your power grid expertise to enhance operational preparedness for System Operations. Under the guidance of the Manager, you will spearhead change initiatives and projects that directly affect System Operators. Your role will encompass requirements analysis, user interface design feedback, user acceptance testing, procedure development, and the creation and delivery of training programs. You will lead cross-functional teams to drive process improvements ensuring operational readiness while mentoring less experienced staff.
KEY RESPONSIBILITIES:
- Act as a departmental representative and lead intricate change initiatives impacting Power Grid Operations, including PMO projects, transmission/generation changes, and process modifications. Utilize your expertise in System Operations to evaluate the impacts on processes, job tasks, procedures, and technology systems, ensuring compliance with reliability and tariff standards.
- Oversee the development and review of user requirements, user-interface designs, and acceptance testing to enhance operational procedures in compliance with regulatory mandates.
- Design and deliver training programs for Power Grid Operations personnel, ensuring adherence to reliability standards and the Systematic Approach to Training (SAT) methodology.
- Identify improvement opportunities within the Power Grid Operations department and lead initiatives for control room modernization and process enhancements. Champion operational readiness and collaborate with cross-functional teams to promote efficiency and continuous improvement.
- Manage daily work assignments and mentor staff to optimize team performance, while identifying staffing needs.

