About the job
About Equip
Equip is the premier virtual, evidence-based eating disorder treatment program dedicated to ensuring that individuals with eating disorders have access to effective treatment. Founded by clinical experts and individuals with personal experience, Equip enhances evidence-based methodologies to empower individuals on their journey to lasting recovery. Each patient at Equip is supported by a committed care team, including a therapist, dietitian, physician, and peer and family mentor. Operating across all 50 states, Equip partners with most major health insurance providers. Discover our impactful outcomes and innovative treatment strategies at www.equip.health.
Since its inception in 2019, Equip has functioned as a fully virtual organization, fostering a vibrant, passionate, and diverse team known as Equisters. Recognized by Time as one of the most influential companies of 2023, along with accolades from LinkedIn and Lattice, we owe our gratitude to Equipsters who have cultivated a sustainable treatment model serving thousands of patients and their families.
About the Role
As the Lead Insurance Verification Specialist (IVS), you will play a pivotal role in guiding and supporting the IVS team throughout the patient admission and ongoing treatment processes. Acting as a player-coach, you will provide daily guidance, quality oversight, and subject-matter expertise while also conducting insurance verification tasks as required. You will collaborate closely with Admissions, Utilization Management, Revenue Cycle Management (RCM), and Finance departments to ensure accurate, timely, and consistent insurance verification and benefits communication. This role demands a deep understanding of insurance procedures, exceptional organizational and communication skills, and a passion for developing scalable processes in a dynamic, collaborative setting. You will thrive on coaching team members, enhancing workflows, and ensuring transparency in insurance matters that enrich both patient experiences and operational excellence.
Responsibilities
Lead the IVS team by providing guidance and mentorship to ensure effective operations.

