About the job
Please Note: This is a hybrid position based in Utah, requiring some in-office presence each week. Employment with BambooHR is contingent upon successful completion of a background and credit check.
Key Responsibilities
As the Lead Product Designer at BambooHR, you will transform intricate HR processes into seamless, user-friendly experiences while leading a team of talented designers. You will work collaboratively with engineers and product managers, mentor designers focused on customer-centric solutions, and build trust through impactful, measurable results as you oversee the design initiatives for a dedicated product area.
This role will also involve the innovative exploration of emerging technologies, including AI, to enhance customer efficiency, clarity, and decision-making. You will guide your team in assessing when intelligent or automated solutions add genuine value, ensuring they remain transparent, trustworthy, and user-friendly.
We encourage you to further develop your design expertise while evolving as a leader—coaching your team, establishing strategic direction, and elevating the quality standards within your area. You will collaborate closely with the Director of Product Design to ensure that all projects adhere to our high standards of usability, interaction design, and visual appeal. Ultimately, we will rely on you to guide your team in crafting products that users genuinely enjoy.
You will:
- Manage and mentor team members in a player-coach capacity to create user-friendly and delightful products
- Coordinate with Product Managers and the Director of Product Design regarding staffing requirements within your area of responsibility
- Work alongside the Director of Product Design to align teams on quality, training, and professional growth
- Engage in user research to inform product design strategies (contextual inquiry, usability testing, competitive analysis, etc.)
- Define, test, and refine interaction designs for new and existing features (user flows, detailed wireframes, prototypes), including AI-assisted experiences when appropriate
- Experiment with AI tools and methodologies throughout the design process to enhance discovery, ideation, prototyping, and usability testing
- Collaborate with product managers and tech leads on planning and execution within your product area

