About the job
About Us
Moniepoint is a pioneering financial ecosystem in Africa, committed to delivering innovative payment, banking, credit, and management solutions for businesses and their clients. In 2023, we facilitated $182 billion in transactions, establishing ourselves as Nigeria's leading merchant acquirer. Our vision is to cultivate financial well-being for individuals and businesses across the continent.
Our Mission
At Moniepoint, we prioritize our customers, focusing on creating solutions that transform our sector. Utilizing advanced artificial intelligence and data analytics, we empower businesses by offering secure credit solutions and ensuring seamless transactions.
Interested in learning why Moniepoint stands out as an exceptional workplace? Discover our culture of innovation, collaboration, and growth through our employee stories.
Role Overview
As the Telesales Lead, you will be a key architect of our growth strategy. At Moniepoint, our goal extends beyond merely selling products; we aim to provide essential financial resources to support Nigerian entrepreneurs. This position entails overseeing outbound sales efforts, ensuring our loan offerings are accessible to businesses that need them most.
You will lead a dynamic team of sales agents, converting conversations into viable business opportunities. Your leadership will foster a high-energy environment, maintain operational excellence, and promote a customer-centric approach that aligns with our mission of delivering financial happiness.
Key Responsibilities
- Inspiring Leadership: Guide and develop a team of outbound sales agents, focusing on enhancing their skills in persuasion and effective objection handling.
- Sales Mastery: Ensure that all agents are well-versed in our sales scripts and processes, enabling them to engage customers in an authentic and professional manner.
- Performance Monitoring: Analyze sales metrics such as call volumes, conversion rates, and abandonment rates to identify issues and implement rapid solutions.
- Compliance and Integrity: Uphold high standards of compliance, ensuring every sale is executed with honesty and transparency.

