About the job
For over two decades, Smartsheet has been at the forefront of helping individuals and teams accomplish remarkable feats. Our innovative work management solutions empower teams to automate tasks, derive insights, and scale efficiently. We are committed to fostering an environment that encourages creativity, action, and meaningful work. Our philosophy is simple: when challenges meet purpose and passion fuels progress, that's when true magic happens—and it's what drives us every single day.
We are on the lookout for a talented Lead Visual Designer to join our dynamic brand studio. As Smartsheet expands rapidly, we need a creative visionary who can conceptualize across narratives, experiences, and systems. You will not only excel in your craft but also possess a relentless curiosity for understanding human insights and the discipline to execute with precision throughout the design process.
Reporting directly to the Creative Director in Costa Rica, you will play a crucial role in defining how the world perceives our brand. This position allows for remote work within Costa Rica, and candidates must reside in the country.
Your Responsibilities:
- Drive Brand Evolution: Develop new directions aimed at enhancing the Smartsheet brand, ensuring all work is clear, on-brand, and engaging for users.
- Master & Maintain Systems: Collaborate in establishing and maintaining flexible design systems, component libraries, and brand guidelines.
- Lead & Mentor: Support fellow designers in their daily tasks, reviewing their work to ensure high-quality output and fostering their professional development.
- Own the Lifecycle: Take charge of projects from inception to completion with minimal guidance, managing the 'how' and 'when' effectively.
- Manage with Precision: Skillfully oversee multiple medium-to-large projects concurrently, meeting deadlines while assisting junior designers with their time and resource management.
- Collaborate as a Partner: Treat projects as your own, with a vested interest in achieving successful business outcomes beyond just visual results.
- Present & Persuade: Effectively present your work across various teams, facilitating clear communication that guides leadership feedback and keeps projects aligned with objectives.
- Commission Excellence: Identify and engage specialists (artists, photographers, etc.) to realize unique, impactful projects.

