About the job
At Guerlain, artistry and innovation converge. As our Make-Up Expert, you will epitomize the essence of the House — transforming every client encounter into a celebration of confidence, creativity, and luxury. You are not just an artist; you are a curator of beauty, embodying the timeless charm of Guerlain.
Make-Up Artistry & Customer Engagement
- Provide outstanding make-up artistry that accentuates each client’s unique features.
- Conduct personalized consultations — from achieving a flawless complexion to crafting signature looks — utilizing Guerlain’s prestigious products.
- Master the Dare to Be techniques to deliver unforgettable beauty transformations.
- Meet and exceed sales targets through engaging demonstrations, strategic link selling, and expert product recommendations.
- Create a luxurious customer experience from the initial greeting to the final touch of lipstick.
- Strive to achieve personal sales goals and KPIs — because success is also beautiful.
Brand Knowledge & Continuous Learning
- Stay motivated by participating in all brand training sessions to enhance your artistry, product, and skincare expertise.
- Share innovative techniques, emerging trends, and product knowledge with your colleagues.
- Maintain the make-up counter’s pristine condition — from tester hygiene to product display — reflecting the Maison’s high standards.
- Ensure that all tools and testers are clean, accessible, and maintained to Guerlain’s exceptional standards.
Image & Professionalism
- Represent Guerlain’s identity with elegance, style, and poise — your appearance conveys our beauty ethos.
- Wear the Guerlain uniform and use Guerlain products exclusively during work hours.
- Exude professionalism, grace, and elegance at all times.
Teamwork & Collaboration
- Collaborate closely with your team and Retail Manager to achieve common objectives.
- Support team initiatives and foster a positive atmosphere at the counter.
- Communicate openly and celebrate collective achievements — teamwork makes beauty shine brighter.
Who You Are
- A passionate make-up enthusiast with a talent for artistry and storytelling.
- Confident, imaginative, and deeply customer-focused.
- Luxury-oriented yet approachable and authentic.
- A collaborative team member with vibrant energy and motivation.
- Exemplarily groomed and naturally service-oriented.
Join Guerlain and reshape beauty with confidence and creativity.
Become a part of a House where art, innovation, and passion intertwine — and every face you touch becomes a masterpiece.