About the job
Join the dynamic team at Express Oil Change & Tire Engineers as we seek ambitious, hands-on management candidates eager to advance into key leadership positions. As a Manager in Training, you will engage in comprehensive training while actively serving customers and mastering every aspect of store operations. Our Management Training Program equips you with invaluable management and sales experience, providing a unique opportunity to work with the nation’s premier automotive maintenance provider, driving our industry through excellence, innovation, and continuous growth. If you are passionate about learning how to effectively run a business and are ready to embark on our accelerated leadership development track, we invite you to apply today.
Key Responsibilities:
- Deliver consistent results for customers, team members, and the company.
- Ensure customers are greeted warmly and receive exceptional service.
- Schedule service appointments and handle inquiries both in person and via phone.
- Consult with customers on their service needs and keep them updated on vehicle progress.
- Foster positive customer experiences at every interaction.
- Meet, maintain, and exceed the high expectations set by the company.
- Participate in all operational aspects of the store.
- Communicate effectively with team members and technicians to establish timely commitments.
- Demonstrate flexibility by taking on additional duties as needed.