About the job
Join Express Oil Change & Tire Engineers as we seek dynamic and driven management candidates eager to embrace leadership opportunities. In the role of Manager in Training, you will undergo comprehensive training while engaging with customers and mastering all facets of our store operations. Our Management Training Program equips you with invaluable management and sales experience, providing a pathway toward key leadership roles within the premier automotive maintenance provider in the industry. We invite motivated individuals who aspire to manage a business to apply and join our accelerated leadership development journey.
Key Responsibilities:
- Deliver exceptional results for customers, teammates, and the company.
- Ensure customers receive a warm greeting and outstanding service.
- Manage service appointment scheduling and respond to inquiries both in-person and over the phone.
- Consult with customers regarding their service needs and maintain communication about their vehicle's progress.
- Create a positive and memorable customer experience.
- Meet, maintain, and exceed the company’s high expectations.
- Be involved in all aspects of store operations.
- Effectively communicate with teammates and technicians to establish time commitments that align with our standards and customer expectations.
- Flexibly take on additional responsibilities as required.