About the job
Inovalon, established in 1998, operates on the conviction that technology, particularly data, can transform the healthcare ecosystem, enhancing both outcomes and economic efficiency. We believe that the success of our clients translates into improved healthcare. Thus, we empower our customers with innovative, data-driven solutions, creating a growing momentum in the industry.
As a cohesive unit, ONE Inovalon, we are committed to delivering effective solutions that meet the critical demands of healthcare. Our culture, rooted in mission-driven inclusion and innovation, offers substantial value not only to our clients but also to the millions of patients and members they serve.
Overview: The Manager of Application Support plays a vital role in the direct oversight and tactical management of the Customer Support team. This includes ensuring productivity, personnel management, and addressing technical product challenges. The individual in this position will lead the team in enhancing the customer experience while meeting departmental and company objectives.

