About the job
At Roblox, millions of users engage daily to explore, create, and connect in vibrant 3D experiences crafted by our global community of developers and creators.
Our mission is to equip our community with the tools and platform to transform their imaginative visions into reality. We aim to redefine how people connect from anywhere in the world, on any device. Join us as we strive to unite a billion individuals with positivity and respect, and be a part of our journey!
Embarking on a career at Roblox means contributing to the evolution of human interaction, tackling unique technical challenges at scale, and fostering safer, more respectful shared experiences for all.
As the Manager for Proactive Moderation Operations, you will lead the strategic vision and oversee daily operations related to our proactive human moderation initiatives. Collaborating with safety product and engineering teams, you will enhance safety tools and improve team efficiency while systematically identifying and moderating new types of abuse through close collaboration with policy partners. You will engage with our moderation team to address bugs, feature limitations, and operational enhancements.
You will report directly to the Senior Manager, Moderation Operations.
Your Responsibilities:
- Lead a team of content reviewers and collaborate with third-party partners to conduct data-driven content moderation.
- Actively seek out and mitigate threats and undetected abuses by utilizing internal datasets, open-source intelligence, and third-party resources.
- Collaborate with cross-functional teams to pinpoint areas for enhancement in our content safety moderation processes, implementing solutions that bolster user safety.
- Monitor team performance metrics, establishing clear goals and providing necessary coaching.
- Work closely with product and engineering teams to ensure the development and implementation of necessary content safety moderation features for swift response.
- Analyze data to generate insights that guide decision-making related to content safety moderation on our platform.
- This position may require weekend on-call work on a rotational basis.
- Exposure to graphic and/or sensitive content is expected in this role.

