About the job
Position: Manager of Revenue Operations
Location: Remote, India
Reports To: Senior Director of Revenue Operations
About Us
At HighLevel, we are at the forefront of innovation with our AI-driven, all-in-one white-label sales and marketing platform. We empower agencies, entrepreneurs, and businesses to enhance their digital presence and stimulate growth. Proudly supporting a diverse global community of over 2 million businesses, we equip users with comprehensive tools to attract, nurture, and convert leads into loyal customers. By mid-2025, our platform will process over 4 billion API hits and manage more than 2.5 billion message events daily. With a robust infrastructure of over 470 terabytes of data across five databases and a network of more than 250 microservices, we support over 1 million hostnames.
Our People
With a dynamic team of over 1,500 members across more than 15 countries, we thrive in a global, remote-first environment. We are not just developing software; we are cultivating a vibrant community centered around creativity, collaboration, and impactful outcomes. Our culture fosters innovation, celebrates ideas, and prioritizes our people, no matter where they are based.
Our Impact
As of mid-2025, our platform will facilitate over 1.5 billion messages, generate more than 200 million leads, and enable over 20 million conversations for the 2 million businesses we support each month. Behind these impressive numbers are real individuals growing their enterprises, engaging with customers, and making their mark—and we are proud to play a role in their success.
About the Role:
HighLevel is seeking a senior, hands-on leader to manage the comprehensive Go-To-Market (GTM) Annual Operating Plan (AOP), encompassing both revenue and costs. This pivotal role ensures that the AOP remains precise, actionable, and reliable throughout the fiscal year. You will collaborate closely with the Finance and GTM leadership teams, not only developing the AOP but also overseeing the operational rhythm of the business, which includes forecasting, scenario planning, monitoring actuals versus the plan, and driving cross-functional initiatives when deviations occur. This role is highly visible and directly influences resource allocation, growth management, and the enhancement of key SaaS metrics such as churn and unit economics.
Why This Role Matters:
At HighLevel's scale, the Annual Operating Plan is a continuous process, serving as the cornerstone for decision-making across GTM. All hiring strategies, marketing expenditures, churn mitigation efforts, and growth objectives rely on a robust plan that is grounded in reality, adaptable to change, and perpetually refined.