About the job
About Us
At AfterShip, we are dedicated to revolutionizing the eCommerce landscape globally. As a Great Place to Work Certified company, our mission is to empower retailers to deliver unparalleled online shopping experiences, especially in the post-purchase phase.
Having facilitated over 8 billion shipments for more than 20,000 leading brands such as Samsung, Gymshark, Mejuri, and TOMS, our AI-driven solutions encompass shipment tracking, returns management, personalized product discovery, and delivery predictions with unmatched accuracy.
With the support of a $66M Series B funding and over a decade of continuous innovation, we are poised for accelerated growth, shaping the future of post-purchase experiences. Our diverse and collaborative culture, comprising over 450 team members worldwide, emphasizes agility, ownership, and impact.
Your Mission:
As we enhance our go-to-market (GTM) strategy across Marketing, Sales, Customer Success, and Partnerships, we are looking for a Marketing Operations Manager who can seamlessly connect channels, tools, data, and GTM teams. This role entails creating a scalable, predictable, and data-driven marketing engine that drives high-quality pipeline generation. You will work in close alignment with Revenue Operations and be responsible for attribution, lead scoring, routing, MarTech governance, and funnel analytics, ensuring our marketing investments yield measurable revenue outcomes.
Reporting to Revenue Operations, you will collaborate closely with Demand Generation, Growth, Product Marketing Management (PMM), Sales Development Representatives (SDR)/Account Executives (AE), Partnerships, Data Engineering & BI, and Product teams to gather product usage signals.
This is a remote position with a preference for US-based candidates, and you may need to coordinate with teams in Europe and APAC occasionally outside of standard business hours.
What You’ll Do:
- Develop and implement a multi-touch attribution model across all marketing channels.
- Maintain comprehensive funnel dashboards to track Lead → MQL → SQL → Pipeline → Closed-Won.
- Enhance the accuracy of data sources across HubSpot and our data warehouse.
- Provide insights into Customer Acquisition Cost (CAC) efficiency, pipeline contributions, and funnel performance.
- Oversee comprehensive lead scoring, qualification logic, and routing architecture.
- Collaborate with Data and Growth teams to build predictive qualification signals.
- Design and manage the entire MarTech ecosystem, including HubSpot, Segment, GA4, Clearbit, and Apollo.
- Own marketing workflows, lifecycle automation, and cross-system integrations.
- Partner with Demand Generation for campaign tracking, UTM governance, and reporting.

