Qualifications
Exceptional customer service skillsProficient in computer usage, including electronic medical records (EMR), insurance portals, and scanningFamiliarity with private insurance verification and pre-authorization processesStrong understanding of workers' compensation insurance requirements and authorizationHighly organized and flexibleA true team player
About the job
Join our vibrant team at SportsCare and Armworks Physical and Hand Therapy, a well-established outpatient clinic known for its commitment to patient care and professional development. We are seeking a friendly and proactive Medical Receptionist to be the welcoming face of our clinic, ensuring a seamless experience for our patients and maintaining efficient front desk operations.
The ideal candidate will possess a genuine passion for assisting patients and healthcare providers, demonstrating the ability to work independently and manage clinic duties efficiently. Experience in a medical front desk role is highly desirable.
Key Responsibilities include:
- Verifying patient insurance benefits
- Obtaining prior authorizations
- Checking in and scheduling patients
- Answering phone calls
- Contributing to the growth and development of the clinic
About SportsCare and Armworks Physical and Hand Therapy
SportsCare and Armworks Physical and Hand Therapy is a locally owned and operated clinic led by dedicated therapists. Since our inception in 1963, we have been serving the Portland metro area, expanding our services to include occupational and hand therapy in 2006. Our cohesive team employs comprehensive occupational and physical therapy approaches across six convenient locations in the Portland metro area, plus an additional clinic in Salem, OR. With a robust team of 85 professionals, we pride ourselves on fostering collaboration and excellence in patient care.At SportsCare and Armworks, our team members thrive in a supportive environment where we work together as educators, guides, and coaches to help our patients achieve optimal outcomes.
