About the job
Are you passionate about making a difference in your community? Do you thrive in a dynamic environment where you can enhance your leadership, communication, problem-solving, and teamwork skills? If so, we invite you to join our team as a Member Services Associate at the YMCA of Greater Louisville, where you can be a POSITIVE CHANGE MAKER!
The YMCA is the premier nonprofit organization dedicated to fostering community strength by connecting individuals to their potential, purpose, and one another. Our diverse team members, representing various ages, backgrounds, and life experiences, collaborate daily to empower youth, promote health and wellness, and inspire positive action across our communities. At the Y, character matters, and our core values—caring, honesty, respect, and responsibility—shape our inclusive culture where colleagues quickly become friends.
Key Responsibilities:
- Foster a warm and inviting atmosphere while cultivating genuine relationships.
- Manage phone inquiries, facilitate program registrations, handle membership sales, and effectively utilize our membership software system.
- Provide engaging tours for potential new members, showcasing the Y's offerings, while delivering exceptional service to existing members.
- Exhibit strong organizational, computer, communication, and interpersonal skills.
- Demonstrate the ability to learn quickly, multi-task effectively, and tackle challenges with excellent customer service and sales skills.
Position Requirements:
- High school diploma or equivalent.
- Preferred minimum age of 21 years or older.
The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, age, or disability status.