About the job
Are you eager to drive meaningful change? At Hive Health, our mission is to transform healthcare into a service that is radically accessible to everyone. We are looking for dynamic and passionate individuals who want to contribute to impactful solutions in a fast-paced, innovative environment. If you are ready to take on this challenge, we want to hear from you!
Your Role and Responsibilities
As a Membership Operations Assistant, you will manage the entire card operations process, including printing, packing, dispatching, and ensuring adherence to service level agreements (SLAs).
Keep precise, real-time inventory records for cards and consumables; collaborate with suppliers and internal teams for orders, stock checks, and restocking.
Communicate with vendors, couriers, and the Account Management team to facilitate timely deliveries, resolve any delays, and provide transparent operational updates.
Perform thorough quality assurance checks to maintain a minimum accuracy rate of 98% across membership requests, card production, and data management.
Assist with documentation, record-keeping, audit requirements, and various administrative tasks while upholding strict confidentiality standards.
Contribute to ad hoc operational activities, such as preparing materials, updating trackers, and coordinating across teams.
What We’re Looking For
Minimum 1 year of experience in administrative operations or a related field.
A college degree is required.
Exceptional organizational skills with a keen eye for detail in data entry and documentation.
A proactive communicator who can effectively coordinate with various teams and promptly escalate issues.
Proficient in Google Workspace and comfortable with managing organized data. An adaptable, detail-oriented team player with a growth mindset focused on process improvement.
Join us as we aim to revolutionize healthcare in the Philippines and beyond!
Immediate benefits for full-time employees – we truly believe in taking care of our team! Receive comprehensive health coverage for you and your dependents, along with paid time off right from day one.
Grow with us – we offer mentorship, career development, and learning opportunities to ensure your success.
Global connections – benefit from insights and support from top minds at Harvard, Stanford, and beyond.

