About the job
Key Responsibilities:
- Collect detailed information from clients, manage document retrieval, and process applications from initial preparation to post-credit functions.
- Submit loan applications and facilitate approvals through to final settlement.
- Analyze lender, credit, and application submission requirements.
- Monitor the status of loan applications until settlement is achieved.
- Maintain clear communication with all parties involved, including clients, banks, settlement agents/solicitors, debt collectors, and real estate agents.
- Keep clients and business partners informed throughout the loan process.
- Provide broker management and support.
- Oversee post-settlement customer care.
- Maintain an organized database system, ensuring client information is up to date.

