About the job
About Blank Street
At Blank Street, we are dedicated to becoming the quintessential food and beverage brand of our generation. Our mission is to infuse excitement into everyday experiences through premium products, meticulous attention to detail, and a commitment to crafting unforgettable moments. We are inspired by the millions of customers we serve in cities across the nation, and we believe our potential knows no bounds. It all begins with our team and their unwavering dedication to creating magic each day.
Ignite the Extraordinary…
The Multi-Unit Operations Manager at Blank Street plays a pivotal leadership role, responsible for overseeing multiple locations and guiding a team of General Managers. This position enhances performance, consistency, and culture throughout all stores within a designated market by establishing high operational standards and providing support where necessary. A primary focus is on cultivating strong leadership by recruiting, training, and advancing talent while nurturing a high-performance, collaborative culture across the area. With a solid understanding of area-level profit and loss, the Operations Manager mentors General Managers in making informed financial and operational decisions. This role also engages in short-term planning and forecasting related to labor and inventory to ensure seamless operations. Acting as the liaison between headquarters and the field, the Operations Manager implements new initiatives, fosters adherence to them, and shares insights for continuous operational improvement. Regular travel across Boston is required, and this role reports to the Director of Operations.

