Qualifications
Key Responsibilities· Engage in pre-sales and post-sales communications, both in-person and remotely, with local market customers.· Independently troubleshoot technical issues arising from customer configurations, firmware/software, or other sources.· Serve as a vital link between Teltonika Networks R&D/HQ and customers, aiding in the resolution of complex technical challenges.· Utilize Linux-based operating systems, industrial protocols, various networking services and protocols, and occasionally work with third-party peripherals.· Conduct training sessions for employees and clients on our wide range of products and solutions.Requirements· Excellent communication skills, professionalism, and a strong desire to assist others.· Solid understanding of computer networking and foundational telecommunication systems and technologies.· Proficiency in English.· A degree or equivalent in a technical or engineering field.· Experience with routers is a plus.· Ability to thrive in a fast-paced work environment.· CCNA certification or similar qualifications are advantageous.· Previous experience in technical support is advantageous.
About the job
Join our innovative team as a Networking and IoT Engineering Specialist based in Irving, Texas (USA). In this pivotal role, you will collaborate closely with internal teams and clients to deliver technical expertise, tackle intricate networking challenges, and facilitate the integration of Teltonika Networks products into tailored customer solutions.
Teltonika’s networking solutions division is at the forefront of developing and manufacturing cutting-edge industrial and enterprise connectivity devices, including routers, switches, gateways, and modems. Our advanced networking solutions cater to clients across diverse sectors including Industry 4.0, Smart Cities, and Renewable Energy.
At Teltonika, we provide a dynamic environment for technically adept specialists to enhance their skill sets, engage with state-of-the-art networking technologies, and progress their careers within a rapidly growing global IoT organization.
About Teltonika Networks
Teltonika Networks is a leading provider of advanced networking solutions, specializing in the development and manufacturing of industrial and enterprise connectivity equipment. Our products are integral to the infrastructure of Industry 4.0, Smart Cities, and Green Energy sectors.