About the job
As a Night Receptionist at AccorHotels, your responsibilities will include:
Welcoming guests, managing check-ins and check-outs during the night.
Addressing guest requests and handling any special situations that may arise.
Preparing for the arrivals of the next day and maintaining guest records.
Conducting daily closure operations (night audit).
Communicating vital information to the daytime teams.
Monitoring the premises and ensuring adherence to safety protocols.
Coordinating with housekeeping and dining teams as needed.
In this role, you will help create a warm and professional customer experience that aligns with Novotel standards.

