Day-to-Day Responsibilities:• Serve as the management representative during the night shift, ensuring smooth operational functioning.• Enhance overall guest satisfaction through exemplary service and quality work.• Oversee the end-of-day closing procedures.• Prepare and verify reception reports.• Ensure guest safety and security while upholding hygiene and safety standards.• Deliver friendly, efficient, and professional service at all times.• Proactively engage with guests to foster positive interactions.• Motivate, train, and inform your team effectively.• Assist other departments as needed.• Handle incoming calls swiftly and efficiently.• Maintain cleanliness in the reception area.
About the job
Your Role:
As the Night Supervisor for Front Desk Operations at Hotel Mondrian, you will oversee the reception area during nighttime hours, ensuring a seamless experience for our guests. You will be the primary point of contact for guests arriving and departing at night, and your keen attention to detail and ability to handle various situations will be crucial to your success.
About Ennismore
About UsMondrian & Hyde IbizaJoin us for a unique opportunity to work with two distinct hotel brands. Mondrian Ibiza offers a stylish retreat with 154 beautifully designed rooms and public spaces, including an expansive terrace overlooking the bay. Hyde Ibiza is a culinary heaven inspired by festivals, showcasing music and nightlife, featuring 401 rooms with natural textures and artisanal touches. Together, our hotels boast seven restaurants and bars, ranging from premium sushi to Balearic cuisine, all from sea to table.Our hotels are operated by Ennismore, the fastest-growing lifestyle hospitality company, in partnership with Grupo Azul Mar Cala Llonga, owned by Apollo Investment Fund.
This job posting is no longer active and is not accepting applications.
Day-to-Day Responsibilities:• Serve as the management representative during the night shift, ensuring smooth operational functioning.• Enhance overall guest satisfaction through exemplary service and quality work.• Oversee the end-of-day closing procedures.• Prepare and verify reception reports.• Ensure guest safety and security while upholding hygiene and safety standards.• Deliver friendly, efficient, and professional service at all times.• Proactively engage with guests to foster positive interactions.• Motivate, train, and inform your team effectively.• Assist other departments as needed.• Handle incoming calls swiftly and efficiently.• Maintain cleanliness in the reception area.
About the job
Your Role:
As the Night Supervisor for Front Desk Operations at Hotel Mondrian, you will oversee the reception area during nighttime hours, ensuring a seamless experience for our guests. You will be the primary point of contact for guests arriving and departing at night, and your keen attention to detail and ability to handle various situations will be crucial to your success.
About Ennismore
About UsMondrian & Hyde IbizaJoin us for a unique opportunity to work with two distinct hotel brands. Mondrian Ibiza offers a stylish retreat with 154 beautifully designed rooms and public spaces, including an expansive terrace overlooking the bay. Hyde Ibiza is a culinary heaven inspired by festivals, showcasing music and nightlife, featuring 401 rooms with natural textures and artisanal touches. Together, our hotels boast seven restaurants and bars, ranging from premium sushi to Balearic cuisine, all from sea to table.Our hotels are operated by Ennismore, the fastest-growing lifestyle hospitality company, in partnership with Grupo Azul Mar Cala Llonga, owned by Apollo Investment Fund.