Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Requirements:Fluent in English and Hungarian (both written and spoken).At least 2 years of experience in an IT support or onsite support role.Proficient troubleshooting skills within a Windows environment and familiarity with standard IT tools.Experience using ticketing systems, preferably ServiceNow.Exceptional communication skills with a customer-focused approach.Ability to work independently in an onsite client setting.Highly organized, reliable, and detail-oriented.Experience in regulated environments (e.g., GxP) is advantageous.Must be able to provide a clean criminal record extract (not older than 3 months).
About the job
D-ploy is a leading provider of IT and Engineering Solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services that enhance reliability and efficiency while fostering long-term partnerships that bolster both IT productivity and business value.
Currently, we are seeking a dedicated IT Onsite Support Engineer to provide professional support to end-users in a well-regulated environment in Budapest.
Key Responsibilities:
Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.
Serve as the primary onsite contact for end-user IT issues.
Troubleshoot incidents and service requests through our ticketing system (ServiceNow).
Provide timely and professional user support, both desk-side and remote.
Document all activities and resolutions meticulously within the ticketing system.
Facilitate IT onboarding for new employees, including equipment setup and user guidance.
Contribute to maintaining and enhancing knowledge base documentation.
Participate in continuous service improvement initiatives.
About D-ploy
D-ploy stands at the forefront of IT and engineering solutions, delivering advanced services tailored to meet the unique needs of our clients across EMEA. Our commitment to reliability, efficiency, and the cultivation of long-term partnerships ensures that we elevate both IT productivity and business outcomes.
Onsite Support Engineer - L1/L2 Support (Budapest)
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Requirements:Fluent in English and Hungarian (both written and spoken).At least 2 years of experience in an IT support or onsite support role.Proficient troubleshooting skills within a Windows environment and familiarity with standard IT tools.Experience using ticketing systems, preferably ServiceNow.Exceptional communication skills with a customer-focused approach.Ability to work independently in an onsite client setting.Highly organized, reliable, and detail-oriented.Experience in regulated environments (e.g., GxP) is advantageous.Must be able to provide a clean criminal record extract (not older than 3 months).
About the job
D-ploy is a leading provider of IT and Engineering Solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services that enhance reliability and efficiency while fostering long-term partnerships that bolster both IT productivity and business value.
Currently, we are seeking a dedicated IT Onsite Support Engineer to provide professional support to end-users in a well-regulated environment in Budapest.
Key Responsibilities:
Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.
Serve as the primary onsite contact for end-user IT issues.
Troubleshoot incidents and service requests through our ticketing system (ServiceNow).
Provide timely and professional user support, both desk-side and remote.
Document all activities and resolutions meticulously within the ticketing system.
Facilitate IT onboarding for new employees, including equipment setup and user guidance.
Contribute to maintaining and enhancing knowledge base documentation.
Participate in continuous service improvement initiatives.
About D-ploy
D-ploy stands at the forefront of IT and engineering solutions, delivering advanced services tailored to meet the unique needs of our clients across EMEA. Our commitment to reliability, efficiency, and the cultivation of long-term partnerships ensures that we elevate both IT productivity and business outcomes.