About the job
We are seeking a skilled professional to join our Operational Compliance team, specializing in Dynatrace, ServiceNow, and CMDB. This role is essential for enhancing compliance, ensuring data integrity, and optimizing operational oversight while providing crucial support to our internal teams.
Key Responsibilities:
- Oversee and prioritize requests concerning IT infrastructure, equipment, and application access.
- Assess Segregation of Duties (SoD) risks and inventory user access and roles.
- Review SAP access requests and recommend risk mitigation strategies as necessary.
- Assist with the management and operational requirements of IT equipment.
- Guarantee adherence to internal access policies.
- Collaborate with various departments to resolve operational challenges.
- Deliver first-level application support.
- Administer LAN and Desktop inventory alongside end-user software licenses.
- Facilitate adjustments due to organizational changes, ensuring seamless access and data continuity.
- Contribute to the accuracy and upkeep of the CMDB.

