Qualifications
To succeed in this role, candidates should possess:Excellent verbal and written communication skills.Strong problem-solving abilities.A passion for sales and customer satisfaction.Ability to work efficiently during night hours.Previous experience in a contact centre or sales environment is a plus.
About the job
Join our dynamic team as an Operations Agent in the Sales Contact Centre during the night shift. In this role, you will be the vital link between our customers and our services, ensuring exceptional support and engagement. Your communication skills will shine as you assist clients, resolve inquiries, and contribute to a positive customer experience.
We are looking for individuals who are passionate about sales and customer service and can thrive in a fast-paced environment. If you're ready to make an impact and grow your career, we want to hear from you!
About WNS Global Services
WNS Global Services is a leading business process management company that delivers a wide range of services to clients across various industries. Our mission is to create value for our clients through innovative solutions and exceptional service. We pride ourselves on our diverse and inclusive workplace culture, where teamwork and collaboration are at the forefront of our success.