About the job
Are you a seasoned shipping expert with exceptional operational, leadership, and commercial skills? If you answered 'Yes', we want to hear from you! Join our dynamic team in Richards Bay and take on the pivotal role of Operations Manager.
In this role, you will oversee agency operations, ensuring the efficient turnaround of vessels, managing a dedicated team, and fostering strong relationships with customers, port authorities, and service providers. Your shipping knowledge, combined with your leadership and business development acumen, will be key in delivering outstanding service and supporting our commercial objectives.
Duties include:
- Managing daily ships agency operations and ensuring smooth execution of vessel port calls.
- Supervising and guiding the operations team to maintain high performance and operational efficiency.
- Liaising with port authorities, terminals, vendors, and vessel crew to coordinate port activities.
- Overseeing the handling of various vessel types and cargo operations.
- Supporting and contributing to sales and business development initiatives.
- Ensuring accurate and timely reporting while maintaining high service standards.
- Building and nurturing strong customer relationships to ensure service delivery excellence.
- Monitoring operational processes and implementing improvements where necessary.