About the job
Key Responsibilities:
- Oversee the daily operations of our limousine fleet, guaranteeing punctual, safe, and luxurious services.
- Manage the scheduling, training, and performance evaluation of drivers to maintain high company standards.
- Coordinate fleet maintenance and repair schedules to keep vehicles in prime condition.
- Create and enforce operational policies and procedures that enhance efficiency and service excellence.
- Monitor customer satisfaction metrics and address any concerns to preserve our esteemed reputation.
- Collaborate with sales and marketing teams to foster business growth and strengthen client retention efforts.
- Oversee administrative tasks, including bookings, invoicing, and compliance with relevant regulations.
- Ensure compliance with safety protocols, insurance standards, and local transportation laws.
- Prepare operational reports and analyze data to identify opportunities for improvement.
- Encourage a professional, courteous, and team-oriented work culture.

