About the job
Join Groupe Hamelin, a forward-thinking international family business and a leader in the production of educational and office supplies. Our products empower millions of students and professionals worldwide in their learning and working endeavors. We are committed to the significance of education and effective organization, regardless of age. We take pride in our strong brands, including Pelikan, Oxford, Herlitz, Unilux, and Elba, which position us among the top stationery manufacturers in Europe.
We are currently seeking an Order Management Specialist (m/f/d) for our new location in Hannover (close to the Expo site with excellent public transport access), to join our team as soon as possible.
Your Responsibilities:
Input, modification, and management of customer orders
Monitoring timely deliveries for our clients
Processing and handling of complaints
Responding to customer inquiries regarding orders
Communication with freight forwarders
Overseeing delivery capabilities
Providing mutual support within the team

