About the job
At Bozzuto, our team is united by a profound dedication to enhancing the lives of those around us. We embody this commitment daily through the design, construction, management, and maintenance of exceptional residences. From the talent within our communities to the expertise of our property operations teams, we collaborate to create extraordinary experiences for our clients, residents, and teammates alike.
We pride ourselves on delivering remarkable experiences to everyone we engage with, including one another. This shared commitment drives us to excel in every role and nurtures a welcoming, inclusive workplace where teamwork flourishes. Guided by our core values of empathy, creativity, passion, and a relentless pursuit of excellence, we are inspired to reach our full potential and achieve the extraordinary.
Primary Responsibilities:
As the Overnight Concierge (Monday-Friday, 11pm-7am), you will be the first point of contact for residents and prospects as they arrive home. Your ownership and pride in crafting exceptional first impressions and nurturing lasting relationships are key to your success. Your innate ability to foster conversations and create a welcoming atmosphere allows you to thrive. You take joy in personalizing each interaction, knowing the names and preferences of everyone you serve, including their beloved pets.
As a Resident Concierge, your primary responsibilities include:
- Providing thoughtful and timely assistance to residents and prospects.
- Planning and executing meaningful events that build community and engagement.
- Creating brand loyalty through consistent positive experiences and meticulous community care.
- Generating excitement and awareness via social media platforms.
- Encouraging satisfied customers to share their experiences through online reviews.
- Meticulously organizing front desk logs, package rooms, clubroom reservations, and freight elevator schedules.
- Flexibly working weekends or evenings as required.