About the job
Join our dynamic team at Carvana, the fastest-growing used automotive retailer in U.S. history and a proud member of the Fortune 500. We are seeking enthusiastic Customer Advocates with a minimum of 2 years of customer-facing experience to embark on an exciting career journey with us.
Our Customer Advocates play a vital role in transforming the car-buying experience, whether it’s assisting customers in our innovative Vending Machine or engaging with the local community. You will be at the forefront of reintroducing joy into the car-buying process!
Shift Requirements: This position requires availability from 7 AM to 3 PM or 1 PM to 9 PM, with a commitment to work 6 days a week, including Saturdays.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $19, with opportunities for growth based on performance. You can increase your earnings over time:
- Pay Range: $19-$21 hourly
- Starting Pay: $19/hr
- After 3 Months: $19.50/hr
- After 6 Months: $20/hr
Within your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which offers four merit opportunities annually, allowing eligible team members to enjoy a $0.50 pay increase every 90 days.
Additionally, Market Operations may provide other location-specific performance-based incentive programs to enhance your earnings even further.
Benefits + Perks:
At Carvana, we believe in investing in our team members’ success because when you grow, we grow. Here’s how we support you:
- Compensation: Competitive, performance-based pay along with a 401(k) plan with company matching and opportunities for overtime during peak seasons.
- Career Advancement: High performers have the chance to achieve higher pay rates sooner based on their performance. Your hard work will not go unnoticed.
- Health & Wellness: Enjoy 100% company-paid healthcare premiums, along with dental and vision benefits. Our wellness program supports your mental, physical, and financial well-being, and we even offer a pet care savings program to keep your furry family members happy and healthy.
- Time Off & Work-Life Balance: Generous paid time off, starting at 13 days in your first year and increasing to 20 days thereafter.
- Educational Support: We provide support for your educational pursuits based on your current educational level.

