About the job
Position Summary:
Join our dynamic team as a Part-Time Front Desk Associate at AoPS Academy located in Northbrook, Illinois. In this engaging role, you will be the friendly face welcoming both current and prospective students and their families. Your primary responsibilities will include answering phone calls and emails, providing exceptional customer service, and supporting campus operations. You'll help maintain a tidy facility, manage inventory, and assist full-time staff to ensure a smooth and efficient environment during class sessions.
Key Responsibilities:
- Act as the first point of contact for visitors, answering phone calls, responding to voicemails, and relaying important information to staff.
- Greet current and prospective students and families with warmth and professionalism.
- Handle customer inquiries via phone and email in a timely manner.
- Maintain and coordinate multiple calendars, schedule meetings, and ensure all records are current.
- Utilize internal databases for report generation, data entry, and list management.
- Assist with admissions tasks, including consultation requests and follow-ups.
- Organize and prepare classroom and office supplies.
- Conduct inventory checks to support operational needs.
- Supervise students during transitions between classes.
- Perform light cleaning and organization tasks to maintain facility standards.
- Oversee the organization and appearance of the lobby and front desk area.
- Support full-time staff with various campus procedures to enhance operational efficiency.
- Engage in occasional outreach or inreach initiatives as needed.
- Complete other duties as assigned.