About the job
At BoxLunch, we are passionate about using our love for pop culture to make a meaningful impact: combating hunger. For every $10 spent, we donate a meal to Feeding America, directly benefiting our local communities.
As a Part-Time Level 1 Assistant Manager at BoxLunch, you will play a vital role in our success by assisting the store leadership in delivering an outstanding customer experience. You will help fellow fans find the merchandise they adore while utilizing your fandom knowledge to mentor new team members and support management with daily operations and sales goals.
WHAT YOU'LL DO
- Deliver an exceptional shopping experience that encourages customer loyalty, showcasing your product knowledge and customer service skills.
- Step into a leadership role as needed, providing support on the sales floor when your Manager is occupied.
- Take on key responsibilities, including opening and closing the store as required.
- Operate the cash register, processing sales transactions and utilizing your pop culture knowledge to facilitate add-on sales using services like BOPIS and curbside pickup. Ensure accurate register closure and communicate any discrepancies to your Store Manager.
- Understand and contribute to store sales objectives, including comp sales goals and key performance indicators (KPIs) such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
- Assist with planogram adjustments, including store layout, wall displays, fixtures, and merchandising mix.
- Communicate emerging fashion trends to management and relevant HQ partners.
- Collaborate with Store Management to prevent theft and ensure security measures are upheld.
- Help maintain an organized stockroom and a clean retail environment.
- Foster a collaborative and enthusiastic team atmosphere alongside your colleagues.
- Perform additional tasks as assigned by your Store Leader.
WHAT YOU'LL NEED
- Minimum of 1 year of retail experience. If you are passionate about philanthropy and pop culture, this is the place for you!
- Excellent skills in communication, time management, professionalism, and operational efficiency, with a commitment to developing your team.
- Must be at least 18 years old to join our enthusiastic team.
- A high school diploma or GED equivalent is required.
- Ability to navigate the store, merchandise products using approved equipment, and lift boxes weighing up to 50 pounds, with or without reasonable accommodation.