About the job
The Role
As a RISE Personal Care Specialist, you will foster meaningful, one-on-one connections with patients and customers from the moment they walk through our doors until they complete their purchase. Our ideal candidate embodies a warm and approachable demeanor, akin to a favorite barista, ensuring each individual receives personalized attention. Our exceptional Personal Care Specialists are pivotal to Green Thumb's success, expertly guiding each unique patient or customer toward the ideal product and consumption method tailored to their needs.
Responsibilities
- Engage with and assist patients and/or customers within a welcoming retail environment.
- Educate patients and/or customers on products, consumption methods, and safety during interactions.
- Utilize in-depth product knowledge to recommend safe and effective regimens tailored to individual needs.
- Foster a positive, communicative, and customer-oriented workplace culture.
- Assist in verifying order deliveries for accuracy.
- Support management in ensuring seamless retail operations, including compliance with relevant regulations.
- Uphold local and state cannabis regulations.
- Maintain a well-stocked sales floor and ensure compliance with store presentation standards.
- Maintain necessary hard copy files as required.
- Adhere to security measures and safety compliance procedures.
Complete assigned duties at designated workstations during scheduled shifts, including:
- Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru.
- Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts.
- Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary.
- Other duties as assigned.

