About the job
GENERAL PURPOSE OF JOB:
As a Retail Associate, you will promote and uphold the distinguished Red Wing brand image by engaging in professional sales practices, cultivating customer loyalty, and establishing lasting relationships. Your success in this role will revolve around delivering the Ultimate Fit Experience (UFX) and providing exceptional customer service while selling our premium footwear products.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Guide customers through RWSC’s Ultimate Fit Experience
- Recommend suitable accessories and educate customers on their benefits
- Generate leads for industrial sales
- Exceed daily sales and productivity targets
- Maintain a visually appealing sales floor and adhere to housekeeping standards
- Enhance your knowledge of products and operational standards through ongoing training
- Ensure a safe and healthy working environment in compliance with organizational policies
- Support daily retail operations effectively
OTHER DUTIES AND RESPONSIBILITIES:
- Utilize RWSC’s electronic communication tools effectively
- Maintain a high standard of customer service in line with organizational quality benchmarks
- Embody the core values of Red Wing Shoe Company
- Be adaptable and willing to take on additional responsibilities as needed
- Foster positive relationships with colleagues and customers

