About the job
Part-Time Retail Sales Associate
About Us
At PetSmart, we are not just a pet-focused company; we are a community passionate about providing top-notch care for pets and exceptional support for our team. Our values are deeply rooted in unconditional love, inspired by the bonds we share with pets. We believe that a happy and healthy associate can deliver the finest experiences to pet parents while being celebrated as their true selves.
Why Choose PetSmart?
We offer a range of benefits designed to support our associates:
- Weekly pay
- Exclusive associate discounts
- 401k plan
- Tuition assistance
- Career development opportunities
- Growth paths within the company
Job Overview
The Pet Associate (Retail Sales Associate) plays a vital role in creating positive experiences for pet parents and their pets. You will uphold our mission, values, and standards while ensuring the cleanliness and safety of our store environment and the welfare of the pets in our care.
Key Responsibilities
- Engage with pet parents to deliver exceptional customer experiences in person, over the phone, and online.
- Welcome customers and respond to inquiries throughout the store.
- Prepare online orders for in-store pickup, ensuring an efficient and pleasant experience.
- Care for store-owned pets, including feeding, watering, and maintaining clean habitats.
- Maintain store cleanliness standards.
- Assist with pricing changes and promotional activities.
- Organize and display new products according to sales plans.
- Restock shelves and ensure product availability.
- Recommend and sell merchandise, services, and live pets.
- Administer medications to store pets as per veterinarian instructions.
- Promote special events such as adoption weekends and charity drives.
- Ensure a safe environment for associates, pets, and customers.
- Take immediate action when identifying sick or injured pets and transport them to a vet if necessary.
- Assist in various areas of the store as needed. Other tasks may be assigned.
- Foster a culture of belonging and recognition.
- Adhere to all company policies and procedures.

