About the job
As a Part-Time Retail Sales Associate, you will play a vital role in creating exceptional experiences for pet parents and their beloved companions. At PetSmart, we are not only devoted to pets but also dedicated to fostering a supportive environment for our associates. Our core values, inspired by the unconditional love of pets, encourage a culture of unity and well-being. We believe that when our team members thrive, they can deliver the best care for our furry, scaled, and feathered friends.
Why Work at PetSmart?
- Weekly pay
- Exclusive associate discounts and perks
- 401(k) retirement plan
- Tuition assistance for continuing education
- Clear career advancement opportunities
- Professional development resources
Your Role:
As a Retail Sales Associate, you will engage with pet parents, ensuring their needs are met both in-store and online. Your responsibilities will include maintaining store cleanliness, supporting pet safety standards, and providing direct care to the pets in our store.
Key Responsibilities:
- Enhance the pet parent experience through engaging interactions in-store, over the phone, and online.
- Welcome pet parents and address their inquiries as they shop.
- Prepare online orders for in-store pickup and ensure a seamless experience.
- Care for store-owned pets, including feeding, cleaning, and maintaining habitats.
- Uphold cleanliness and safety standards throughout the store.
- Assist with pricing updates and promotions.
- Organize and display new merchandise according to sales plans.
- Restock and maintain product presentation on the sales floor.
- Provide recommendations and sell products and services.
- Administer medications to store-owned pets as directed by veterinarians.
- Promote and support special events like adoption weekends and charity initiatives.
- Ensure a safe environment for associates, pets, and customers.
- Act swiftly to address any instances of sick or injured pets.
- Support various store operations as needed.
- Contribute to a culture of belonging and recognition.
- Adhere to all company policies and procedures.

