About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in shaping a unique customer experience. Your actions, aligned with our values, contribute to your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them in finding what they need with your trend and product knowledge.
- Collaborate with your team to ensure the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Listen to our job cast episode and hear firsthand from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual fields, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to all, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have customer service experience, preferably in the fashion retail sector or similar.
- Thrive in a dynamic and team-oriented environment.
- Are communicative, creative, and curious about working with store technologies, ready to learn and grow continuously.
- Are proactive and flexible, willing to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business segments. We believe that exceptional design, affordable prices, and sustainable solutions can coexist. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members enjoy attractive benefits and diverse development opportunities worldwide.

