About the job
YOUR ROLE
As a Sales Advisor at H&M, you will play a pivotal role in crafting an exceptional customer experience. Your actions, aligned with our values, contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and leverage your trend and product knowledge to help them find what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Tune in to our Jobcast episode and hear first-hand insights from our team: Sales Advisor*
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to everyone, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We seek talents who...
- have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- ideally have customer service experience, preferably in fashion retail or a similar field.
- thrive in a dynamic, team-oriented environment.
- are strong communicators, creative, curious, and willing to learn and develop continuously.
- are proactive and flexible, with availability to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business practices. We believe that outstanding design, affordable prices, and sustainable solutions can coexist. Our customers are at the heart of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members enjoy attractive benefits and diverse development opportunities worldwide.

