About the job
YOUR ROLE
As a Sales Advisor, you will play a key role in creating an exceptional customer experience. Your actions in alignment with our values contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them with your trend and product knowledge to find exactly what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are consistently stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Listen to our Jobcast episode and hear more about the position firsthand from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to all, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have experience in customer service, preferably in fashion, retail, or a similar environment.
- Thrive in a dynamic, team-oriented setting.
- Are communicative, creative, and curious about working with store technologies, ready to continuously learn and grow.
- Are proactive and flexible, willing to work Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business segments. We believe that outstanding design, affordable prices, and sustainable solutions can go hand in hand. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

