About the job
Are you the perfect fit for this role?
As a Sales Associate, you will play a pivotal role in our customer service team, radiating an infectious energy that enhances the shopping experience. Your mission will be to leave a lasting impression on our customers through engaging storytelling and genuine connections. You will master our product line and embody the principles of sustainable fashion, becoming the go-to expert for our customers on product knowledge and personal styling.
Your Responsibilities:
- Prior experience in a similar role within high-growth direct-to-consumer retail brands is preferred.
- Ability to provide a seamless customer experience across retail and eCommerce platforms, demonstrating omnichannel awareness.
- Proficient with technology and various applications.
- Exceptional communication skills, capable of conveying information effectively across different platforms.
- A proven track record of exceeding personal sales and performance targets within a retail environment.
- A genuine passion for contributing to a brand with purpose and advocating for sustainable business practices.
Physical Requirements:
- Availability to work during business hours, including nights, weekends, and holidays.
- Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving about regularly, and standing for prolonged periods.
What We Value in You:
- You are a natural people person with a strong desire to connect with others and build relationships.
- You embrace mistakes as learning opportunities and move forward with newfound knowledge.
- You are a hardworking individual who is resourceful and not afraid to tackle challenges head-on.
- You possess an inquisitive nature and are not afraid to ask challenging questions.
- You promote positivity and embody our brand values.
- You approach problems with solutions, demonstrating initiative and diligence.
- You are reliable and consistent, ensuring your actions align with your promises.

