About the job
Salary Range: $80,000 - $100,000
About Carvana
At Carvana, we pride ourselves on revolutionizing the car buying experience. We don’t just sell cars; we ensure that every vehicle meets our high standards of quality—just as we would for our own family. Our commitment to excellence extends to our new car dealerships, where we deliver an unparalleled level of trust and care to our customers.
Our mission is to provide top-notch vehicles and a hassle-free buying experience. We are searching for dedicated and skilled individuals who share our passion for customer satisfaction and can contribute to this mission.
If you are ready to make an impact and join a dynamic team, read on to discover what we are looking for!
About the Team and Position
The Parts Manager for Dealership Operations plays a critical role in driving the success of our dealership's parts business as well as managing overall facility operations. This leadership position involves overseeing a team of up to 40 members, focusing on enhancing customer satisfaction, driving profit growth, ensuring compliance, and achieving operational excellence throughout the dealership.
Key Responsibilities
- Lead and manage a team of specialized parts buyers to ensure the correct parts are ordered within specified parameters and timelines.
- Utilize expertise to meet organizational KPIs, evaluate employee performance, hold team members accountable, and optimize departmental efforts.
- Build and maintain strong relationships with local parts vendors, managing their performance to align with our expectations and business requirements.
- Collaborate with the on-site leadership team to recruit, train, motivate, and assess the performance of all parts department staff.
- Monitor open parts orders and aging lists to effectively reduce returns and minimize unexpected costs.