About the job
Join Drayer Physical Therapy, a proud partner of Upstream Rehabilitation, as a Patient Care Coordinator in Hueytown, AL!
Are you eager to join a dynamic organization where you can significantly impact the lives of others?
Role Overview: As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our clinic while providing exceptional customer service to our patients.
- Welcome every visitor with a friendly demeanor.
- Manage scheduling for new patient referrals received via fax or phone.
- Verify patients' insurance coverage efficiently.
- Handle patient payments accurately.
- Maintain a tidy and organized front office environment.
- Perform additional duties as assigned.
Position Benefits:
- Annual paid Charity Day to contribute to a cause you care about.
- Comprehensive benefits including Medical, Dental, Vision, Life Insurance, and both Short-Term and Long-Term Disability Insurance.
- Enjoy 3 weeks of Paid Time Off plus paid holidays.
- Participate in a 401K plan with company matching.
Position Summary: The Patient Care Coordinator - I (PCC-I) will support clinic growth through efficient execution of practice management and patient intake processes, collaborating with the Clinic Director (CD) to ensure optimal clinic operations.
Core Responsibilities:
- Collect payments due at the time of service.
- Convert referrals into evaluations.
- Schedule patient visits effectively.
- Provide top-tier customer service.
Create a welcoming clinic atmosphere and monitor patient arrival rates to enhance the overall customer experience.

