About the job
Join the Drayer Physical Therapy Team in Elkton, MD!
Are you seeking a rewarding role within a dynamic organization where your contributions can profoundly affect the lives of others?
Role Overview: What Does a Patient Care Coordinator Do?
- The Patient Care Coordinator is an essential entry-level position that ensures smooth and friendly daily operations of the clinic.
- Our Patient Care Coordinators excel in customer service and are eager to continuously learn.
- This role involves multitasking across various computer programs on a daily basis.
A Typical Day for a Patient Care Coordinator Includes:
- Welcoming everyone who enters the clinic with a friendly demeanor.
- Scheduling new patient referrals received via fax or phone from physician offices.
- Confirming insurance coverage for patients.
- Collecting payments from patients.
- Maintaining a tidy and organized front office environment.
- Adapting to additional responsibilities as needed.
Benefits of Full-Time Positions:
- Annual paid Charity Day to support a cause that resonates with you.
- Comprehensive Medical, Dental, Vision, Life, and both Short-Term and Long-Term Disability Insurance.
- Three weeks of Paid Time Off plus paid holidays.
- 401K plan with company matching contributions.
Position Summary:
The Patient Care Coordinator (PCC-I) plays a vital role in facilitating clinic growth by executing practice management and patient intake processes efficiently. This individual collaborates closely with the Clinic Director to ensure streamlined clinic operations and upholds the mission, vision, and values of Upstream Rehabilitation.
Key Responsibilities:
- Core Duties:
- Collect all payments due at the time of service.
- Transform referrals into evaluations.
- Manage patient visit scheduling.
- Deliver exceptional customer service.
- Create a welcoming clinic atmosphere.
- Conduct welcome calls to patients.
- Monitor and enhance patient arrival rates by providing a stellar customer experience.